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Find the answer to your "FAQ" question in the following sentences
General question:
What products do we sell?
We specialize in premium-quality dry fruits, nuts, and saffron. Our product range includes almonds, cashews, pistachios, walnuts, raisins, dates.
Do you offer international shipping?
Yes, we ship worldwide! Please check our shipping policy for more details on delivery times and costs.
What payment methods do you accept?
Once your order is shipped, you’ll receive a tracking number via email. You can use this number to track your order on our website or the courier’s website.
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment gateways. For specific payment options, please visit our Payment Methods page.
Product Quality and Sourcing:
Where do you source your dry fruits and saffron from?
Our dry fruits and nuts are sourced from trusted farms worldwide, and our saffron is directly imported from Kashmir and Iran, ensuring the highest quality.
Are your products organic?
es, we offer a selection of organic dry fruits and saffron. Look for the “Organic” label on the product page for details.
How do you ensure the quality of your saffron?
Our saffron is handpicked, rigorously tested, and packaged to maintain its freshness, aroma, and potency. We provide lab-test certificates for all our saffron products.
Orders and Shipping:
How long does it take to process an order?
Orders are processed within 1-2 business days. During peak seasons, processing may take slightly longer.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. Please visit our Returns & Refunds page for more details.
Do you offer express shipping?
Yes, we offer express shipping options at an additional cost. Delivery times vary depending on your location.
Storage and Usage:
How should I store dry fruits and saffron?
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What is the shelf life of your products?
Dry fruits typically have a shelf life of 6-12 months, while saffron can last up to 2-3 years if stored properly. Check the packaging for specific details.
How can I use saffron in cooking?
Saffron can be used in a variety of dishes, such as biryani, desserts, and teas. Soak a few strands in warm water or milk for 10-15 minutes to release its flavor and color.
Do you offer discounts for bulk orders?
Yes, we provide special discounts for bulk purchases. Contact our customer support team for a customized quote.
Do you have a physical store?
Yes, we have two physical stores, one in Afghanistan and the second in Brazil
Customer Support:
Do you offer discounts for bulk orders?
Yes, we provide special discounts for bulk purchases. Contact our customer support team for a customized quote.
Do you have a physical store?
Yes, we have two physical stores, one in Afghanistan and the second in Brazil
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